Placing your preorder Items Listed in this collection are open pre-orders! All will have **PREORDER** in the name. If you want to work out a payment plan please coordinate before you place the order.
** ALL PREORDERS MUST BE ON THEIR OWN ORDER **
Shipping Preorders paid in full will be mailed first. All other preorders are shipped on a first come - first serve basis. Each Preorder has an estimated shipping date. However, we do not guarantee these dates and they are subject to change without notice.
Items that have to be made are going to be 8-10 weeks. Factory ready to ship is 4-6 weeks. So Please understand it is about 4 - 10 weeks, possibly sooner, before items arrive and shipping takes place. When shopping
We will wait until at least half 1/2 your preorder is in before shipping and will break your order into 2 shipments at no extra change. All additional shipments requested by the customer are subject to shipping charges according to our current shipping rates.
Canceling, Changing your Pre-orders When canceling you have 15 days from order date to get 100% refund. After the 15 days, any cancelations are subject to 15% restocking fee. Once your preorder ships it is now treated as a regular order.
In case we are not able to collect payments for the remaining balance within 2 weeks from the initial attempt, your order will be cancelled and all your deposits for un-shipped pre-order items the 15% restocking fee will be refunded to the original form of payment. 15% restocking fee is calculated from the total amount before any discounts or promotions are applied.
Returns/Refunds Factory defects once received will be examined, if agreed with claim, then refunded in full. If wrong size once received following our return policy. we will grant store credit amount of the item.
Additional Information Preorders are a great way to get specific items that we may not carry on hand. As well as get items before they sell out. Knowing you have already ordered it. Please make sure to also join our Facebook VIP Group. Link is at the bottom of the page.
Thank You for Shopping with us! The Teal Cactus KB
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